For dispatch teams

Locksmith dispatch software that keeps every call moving.

When the phone is busy, dispatchers need speed without losing context. LockOps Pro turns the first conversation into a job the technician can actually execute.

Why this matters

Dispatch is the first promise you make to the customer.

A complete intake record gives the field team the right address, problem, timing, customer details, and next action before they leave for the job.

● One connected locksmith operation

Capture

Start with a complete call record.

Record customer and phone details, extensions, service address, problem description, service type, and scheduling information in one place.

  • Residential, commercial, and automotive service types
  • Customer and phone details with extensions
  • Scheduled appointments and intake windows
  • Manual entry for completed or historical work

Assign

Send the right job to the right technician.

Dispatchers can assign work with the context and commission configuration the technician needs, instead of relying on scattered messages.

  • Technician assignment and commission rates
  • Clear job ownership and status
  • Native Messages draft handoff
  • Role-based access for dispatch teams

Follow through

Know where every job stands.

A visible status trail reduces repeat calls and makes it clear whether the next action belongs to dispatch or the field.

  • Acknowledgment and status progression
  • Active and historical job lists
  • Customer and service details stay attached
  • Closeout information returns to the same record

Built around your operation

Have a workflow question?

Tell us how your calls, technicians, closeouts, and reporting work today. We can show you where LockOps Pro fits.

Contact LockOps Pro